FAQ’s & Facts

UNDER CONSTRUCTION

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If none of the information on this page helps to clear things up, please feel free to e-mail us with questions: (WriteNowTulsa@gmail.com)

Billing

–  Billed time is rounded to the nearest 1/10th of an hour.  Ex: 80 minutes = 1.3 hours
–  Document size limits and other considerations may restrict Same-Day and Rush orders.
–  1-hour minimum charge (paid in advance) on all Standard Priority & Rush orders.
–  $10.00 minimum charge on all Same-Day orders.

Priorities & Deadlines

The assigned priority must agree with the deadline provided; for example, a deadline set only seven hours away may not be assigned Standard Priority, which guarantees deadlines at least three days away.  However, this doesn’t mean that a Standard Priority order may not be completed in seven hours—it happens, but we won’t guarantee it.

In such cases, we will assume that the deadline is correct and that the priority is mistaken.  Accordingly, the priority will be adjusted to fit the deadline provided by the client; this change will be indicated in the confirmation invoice.  A client may re-submit their document with a revised deadline, or by paying the deposit, assent to the change.

– Write Now! reserves the right to decline any order and refuse service to any person or entity for, and without disclosing, any reason whatsoever.


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